Contact

How Can We Help?

Questions about your plan, a video, billing or account access? Reach the support team with the details of the issue.

Contact Singing Pet AI support for help with billing, account access, videos and product questions.

01

Billing and subscriptions

Include the email on your account and the plan you selected so the team can locate the right checkout.

02

Video questions

Describe the step where the issue happened and whether it was a photo, audio or queue problem.

03

Account access

Include the Google account email used to sign in. Never send a password or payment card number.

Support email

Email support@singingpetal.lol. A clear subject line and the email address on your account help route the request faster.

Response expectations

Support requests are reviewed in the order received. Billing and account access requests may require additional verification.

Questions

Frequently asked questions

What type of photo works best?

Use a clear, well-lit photo where your pet faces the camera and their mouth and eyes are visible. A simple background helps the AI focus on your pet.

Can I use my own voice or audio?

Yes. Singing Pet AI supports song templates, uploaded audio, microphone recordings and text-to-speech so you can create the exact performance you have in mind.

What happens after I press Create Video?

We check your account and subscription, then prepare the video workflow. A current plan is required to enter the video queue.

Ready for the performance?

Give your pet the spotlight

Start with one clear photo and choose the audio moment.

  • Unlimited videos
  • HD export
  • Cancel anytime